Last updated: 6 November 2026
Overview
ALLWEBIX (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use and safeguard your information when you visit our website, create an account or engage our services. We aim to handle personal data in line with Ghana's Data Protection Act, 2012 (Act 843).
Information we collect
Information you give us
- Name, business name, email address and phone number
- Project details, budget range and timeline preferences
- Account details (your password is stored only as a one-way hash — we can never see it)
- Support messages and anything else you choose to share in our forms
Information collected automatically
- IP address, browser type and device type, recorded with sign-ins and security-relevant actions
- Essential cookies needed to keep you signed in
We do not build advertising profiles and we do not sell, rent or trade your personal information.
How we use your information
- Responding to enquiries — reviewing your project request and sending a proposal
- Delivering services — communicating progress, sharing deliverables, issuing invoices
- Transactional email — confirmations, password resets and invoice notifications
- Security — preventing abuse such as spam and password guessing
- Legal compliance — meeting our accounting and legal obligations
Payments
We do not take card or Mobile Money details on this website. When you pay an invoice by Mobile Money or bank transfer, we record the amount, date, method and the transaction reference so we can confirm your payment and keep accurate accounts.
Data storage & security
Your data is stored in a secured database and transmitted over encrypted connections (TLS). Access to administrative tools is restricted to authorised staff, and administrative actions are logged. No method of transmission or storage is 100% secure, but we apply reasonable technical and organisational measures to protect your data.
We keep project request data for up to 24 months, and financial records for as long as the law requires. You can ask us to delete your data at any time (see “Your rights”).
Third-party services
- Resend — transactional email delivery
- Our hosting and database providers — running the website and storing data
- Domain registries — when you search for or register a domain
Each provider has its own privacy policy. We share only what is necessary to operate these services.
Cookies
We use only essential cookies — mainly a secure session cookie that keeps you signed in. We do not use advertising or cross-site tracking cookies. If we add analytics in future, we'll update this policy and ask for consent where required.
Your rights
You may request access to, correction of, or deletion of your personal data, a copy in a machine-readable format, or object to certain processing. Contact us at contact@allwebix.com; we respond within 30 days and may need to verify your identity first.
Children's privacy
Our services are not directed at individuals under 16. If you believe we have collected data from a minor, contact us and we will delete it promptly.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the date at the top of this page.
Contact us
ALLWEBIX · Email: contact@allwebix.com · Phone: +233 53 671 3852 · WhatsApp: +233536713852